Module Overview
Design and implement rich responses (buttons, cards, carousels), quick replies, and file handling; safe tool invocation (calendars, bookable slots) and graceful fallbacks for unsupported clients.
Learning Objectives
- Create rich response templates and map fallback flows for plain-text clients.
- Integrate simple tooling (calendar, booking) via function-calls or API wrappers.
- Ensure graceful degradation and accessible fallbacks.
Lesson-by-Lesson Breakdown
Rich response components and accessibility considerations.
Quick replies and UX patterns for faster completion.
Tool integrations: calendar lookup, appointment booking patterns.
Fallback handling and client differences.
Testing rich responses across channels.
Hands-on Activities & Deliverables
Activities
Implement a 'book appointment' flow with calendar integration and card-based confirmations.
📦 Deliverable
Demo flow and test cases for fallback scenarios.
Required Tools & Readings
UI card examples and calendar API docs (conceptual).
Assessment & Rubric
- UX completeness & accessibility40%
- Successful integration & fallback handling40%
- Documentation20%
Prerequisites
Modules 1–4.
Parent-Friendly Value
Produces useful, actionable chat experiences (e.g., booking conferences with teachers).